Do you offer finance options?
Yes, we offer flexible finance plans that allow you to spread the cost of your purchase into manageable weekly payments. You can choose convenient options like Klarna and Shop Pay at checkout.
What payment options do you offer?
We accept major credit and debit cards, including Mastercard, Visa and American Express. We also offer interest-free credit, Klarna, Google Pay and cash on delivery. Eligibility and terms apply to finance options.
What is the delivery charge for sofas?
Free delivery is available to eligible UK mainland postcodes. Some remote and non-mainland locations may have an extra charge or may not be available. Check our delivery information or contact us with your postcode before ordering.
How long does it take to deliver?
Delivery timing depends on the sofa, stock and postcode. We will contact you to arrange a suitable date, and fast delivery may be available on selected in-stock sofas. Contact us before ordering if you need a particular date.
Are your frames guaranteed, and for how long?
We provide a one-year warranty covering the frame and recliner mechanisms. Keep your delivery note as proof of purchase. The warranty does not cover accidental damage, stitching issues or normal wear and tear; your statutory rights are unaffected.
What happens if I change my mind?
For eligible online purchases, tell us within 14 days of delivery if you wish to cancel, then return the item within a further 14 days. Conditions and exclusions apply, and you normally pay the return cost unless the item is faulty or not as described. Read our full returns policy; your statutory rights are unaffected.
How much do you charge for assembly?
Assembly costs £30 and is payable directly to the driver on delivery. Please arrange this service with us in advance.
